Refund & Return Policy

Effective Date: July 14, 2026

At KBeauty By Yaya, we are committed to providing authentic Korean skincare and beauty products. Due to the nature of cosmetic and personal care items, we maintain a strict return and refund policy to ensure product safety and hygiene.

Returns

For hygiene and safety reasons, we do not accept returns or exchanges on any products once they have been delivered.

Please inspect your order upon delivery and contact us immediately if you receive an incorrect, damaged, or expired product.

Refunds

We do not offer refunds for:

• Change of mind

• Incorrect product selection by the customer

• Products that have been opened or used

• Allergic reactions or skin sensitivity (we recommend reviewing the ingredients before purchasing)

Expired Products

Customer satisfaction is important to us. If you receive a product that is expired at the time of delivery, you are eligible for a replacement or a full refund.

To process your request, please contact us within 48 hours of receiving your order and provide:

• Your order number

• Clear photos of the product

• A clear photo showing the expiry date

Once our team verifies the issue, we will arrange a replacement or process your refund.

Damaged or Incorrect Orders

If you receive the wrong product or an item that was damaged during shipping, please notify us within 48 hours of delivery. After verification, we will arrange the appropriate replacement.

Contact Us

If you have any questions regarding our Refund & Return Policy, please contact us:

KBeauty By Yaya

Email: info@kbeautybyyaya.com

Phone: +92 318 004 5183

Address: 279 Block 13 B1, Township, Lahore, Pakistan